Jeanne-Ruth Terrisse, Supply Chain Methods Manager at CHOMARAT TEXTILES INDUSTRIES has joined ALOER Consultants, the global supply chain expert firm. Her missions are to organize and develop the third-party application maintenance of the ERP Infor Blending.
Her expertise in concepts, her experience in Supply Chain methods and continuous improvement as well as his knowledge of production processes enrich the team of consultants.
Passionate about orienteering, renovation of old caussenard houses and a formidable handball player, Jeanne-Ruth lends herself today to the Passion Supply Chain interview.
Interview Passion Supply Chain
Jeanne-Ruth, we would like to know a little more about you and your job…
What job did you dream of when you were a child?
When I was a child, my dream was to work in a medical profession.
Tell us about your studies and your atypical school career
My parents’ business led us to move several times. Originally from Normandy, I have lived in the Allier, Cantal, Ardèche, and Isère. These moves have certainly opened my mind and given me a taste for travel. So, before I finished high school, I decided to go to England as an au pair and to take my Baccalaureate by correspondence. It was a great experience. Back in France, I decided to continue my studies in international trade.
What was the trigger or experience that led you to become interested in Supply Chain?
At the end of my schooling, I had the opportunity to join CHOMARAT TEXTILES INDUSTRIES, a company in the textile industry as an export sales assistant. This family business gave me the opportunity to grow within the company. Thus, I was able to work in the different departments of the company: sales, planning and scheduling, and procurement during the first years.
Afterwards, I participated in the development of the information system under AS400, and finally, I was in charge of the Supply Chain methods.
The choice to work in the Supply Chain was very quickly obvious to me. First of all, it uses practically all the data in the information system: master data, management parameters, transactions, sales forecasts, schedules, simulations, optimizations, flow monitoring, reporting, etc. This is an area that I have mastered well. In addition, it provides a link between the various departments of the company: sales, marketing, finance, production and distribution.
Supply Chain implies a real consensus of the services to reach a common goal. And as I do not like to be confined to a single problem, the link between ERP with data and Supply Chain, a transverse and collaborative business, came naturally.
What are the essential qualities for your job?
To work in Supply Chain, you have to like to touch everything. You have to be a Swiss Army knife capable of understanding different issues and analyzing the interactions between the various players.
Appreciate working together and in consultation is essential.
Your biggest challenge?
After 28 years in the textile industry, deciding to change careers at age 50 was a real challenge for me and a solid family project.
Today, I have to learn new tools and, above all, understand new production processes. Each client has its own issues and regulations. This is particularly the case in the chemical, pharmaceutical and food industries. It’s really rewarding and motivating for me.
What is your proudest achievement?
The installation of the S&OP process management software.
Implementing a forecasting and planning tool such as Infor IBP (Integrated Business Process) in a company where the existing tools no longer met the needs, required a huge investment in time and energy.
I had to quickly get up to speed on this software. Then I had to adapt it to our own problems. I could then count on my energy to motivate and train the teams and of course, to accompany them in the change. The satisfaction of seeing the good results obtained, makes me say that it was really worth it. Unfortunately, the health crisis suspended the deployment of the last module of the tool.
What are the difficulties related to the nature of your job?
It is probably the management of interactions between services. My interlocutors are often users of IT solutions. They don’t know the technique behind each action. They often have difficulty expressing their needs or projecting themselves onto different modes of operation.
It is up to us to decipher and analyze their needs and to remove the obstacles to change that the use of a new software implies.
If you had to describe your job in one image?
With the digital revolution of the Supply Chain professions, the stakes are exciting. What is your point of view?
The health crisis has clearly highlighted the importance for companies to adapt quickly to unprecedented situations. Only companies equipped with digital tools and flexible business processes have the ability to find new models to optimize their supply chain, including reducing lead times, managing inventory levels, etc.
Thus, companies for which the supply chain is at the heart of the process can work collaboratively in real time on customer demand, sales forecasts, their own production capacities and those of their suppliers, and thus meet market requirements in a highly volatile environment.Thank you Jeanne for participating in the Passion Supply Chain interview.